Harrington Rowe, LLC ("Harrington Rowe," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit harringtonrowe.com or engage with any of our services.
1.Information We Collect
We collect information you provide directly to us through forms on our website, including your name, email address, phone number, property details, and any additional information submitted in connection with a property inquiry, consultation request, or buyer network application. We also collect certain information automatically when you visit our site, including your IP address, browser type, device information, pages visited, and referring URL, through the use of cookies and similar tracking technologies.
2.How We Use Your Information
We use the information we collect to respond to property inquiries and provide written valuations, to operate and maintain the Buyer Portal including account creation, authentication, and deal access, to review and process Buyer Network applications, to send SMS text messages regarding your inquiry, transaction status, or deal alerts when you have provided express written consent, to send email communications related to your inquiry or account, to improve our website, services, and internal processes through analytics, and to comply with applicable legal obligations.
3.SMS Text Message Communications
By providing your phone number and checking the SMS consent box on any of our forms, you expressly consent to receive recurring automated SMS text messages from Harrington Rowe, LLC. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at the address below. Consent to receive SMS messages is never a condition of purchasing, selling, or receiving any service from Harrington Rowe. We do not sell, rent, share, or transfer your SMS opt-in data or phone number to any third party for their own marketing purposes. For full SMS terms, see our SMS Compliance page.
4.How We Share Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, managing communications, or processing data, such as cloud hosting, email platforms, and CRM tools. These vendors are contractually obligated to protect your information and are prohibited from using it for any independent purpose. We may also disclose information if required by law, court order, or government authority. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We may share information for any other purpose with your explicit consent.
5.Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and remember your preferences. You may disable cookies through your browser settings, though doing so may affect the functionality of certain features including the Buyer Portal login. We do not use third-party advertising cookies and we do not sell data to advertising networks.
6.Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Buyer Portal accounts and associated data are retained for the duration of the account's active status. You may request deletion of your data at any time by contacting us at the address below, subject to applicable legal retention requirements.
7.Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission via HTTPS/TLS, hashed password storage, and internal access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We recommend using a strong, unique password for your Buyer Portal account.
8.Your Rights
Depending on your location, you may have the right to request a copy of the personal information we hold about you, to request correction of inaccurate or incomplete information, to request deletion of your personal information subject to legal retention requirements, to opt out of SMS messages by replying STOP to any message, and to opt out of marketing emails by clicking the unsubscribe link in any email. To exercise any of these rights, contact us at the address below.
9.Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
10.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
11.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12.Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Harrington Rowe, LLC
Email: [email protected]